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Banking Protocol

Financial Fraud Action UK

Financial fraud is escalating rapidly, leading to the devastating loss of life savings for a growing number of victims.

Financial Fraud Action UK was set up to tackle financial fraud on behalf of the UK payments industry, supported by the UK Home Office, Metropolitan Police and National Trading Standards.

Speakeasy was commissioned to create a film raising awareness of the ‘Banking Protocol’, a set of actions for all payments staff to follow if they noticed customer transactions that were unusual or out of character.

Our film captures the experiences of actual fraud victims who lost life savings, alongside interviews with the head of fraud prevention at the Metropolitan Police, bank staff and the head of fraud control at Financial Fraud Action.

Highlighting the increased threat from impersonation and deception scams, the film formed part of the national ‘Take Five to Stop Fraud’ campaign.

Training & Education

Words Count

Lloyds Banking Group

Banking Protocol

Financial Fraud Action UK

Suicide Prevention

NHS Education for Scotland

This is the Man

British & American Tobacco

Keeping the Branch Running

Lloyds Banking Group

Colleague News App

Sopra Steria

Do You Know Why We’re Here?

Lloyds Banking Group

Safe Drive Stay Alive

Surrey Fire & Rescue

Up Your Game – Football

British Red Cross

Intranet Walkthrough

Ladbrokes

Apple Pay

Lloyds Banking Group

Risk Exchange Colleague Guides

Lloyds Banking Group

Trauma Informed Practice

NHS Education for Scotland

Workforce with a Difference

Travis Perkins

CFTV

Lloyds Banking Group

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